Customs Refund Assistance in Dubai, UAE
Many businesses in the UAE are unaware that they may be eligible for customs duty refunds due to overpayments, incorrect declarations, or re-exported goods.

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What is a Customs Refund?
At Vensor Business Setup, we specialize in offering seamless Customs Refund Assistance to help your business recover excess customs duties efficiently and within legal frameworks. Our experts ensure that you don’t leave money on the table.
A customs refund is the repayment of customs duties that were either overpaid or paid on goods that qualify for exemption or refund. This typically applies in scenarios such as:
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Re-export of goods within the allowable refund period
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Overpaid or double-paid duties
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Incorrect HS codes or duty rates applied
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Import of exempt goods or shipments under free trade agreements
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Items imported for exhibitions or temporary use and returned

Our Customs Refund Assistance Services Include
Eligibility Assessment
We evaluate your import/export transactions to identify refund opportunities and ensure your case qualifies under UAE customs regulations.
Document Verification
Our team gathers and organizes all required documents, such as customs declarations, invoices, re-export proof, and bank details, to build a solid refund case.
Application Filing
We handle the complete refund application process, submitting your claim to the relevant customs authority with all supporting documentation.
Establishing a business in Dubai involves a specific procedure.
Frequently Asked Questions
What types of customs refunds are available in the UAE?
Refunds may be available for overpayments, re-exported goods, damaged items, and imports made under temporary admission or incorrect declarations.
What documents are needed for a refund application?
You’ll need import/export declarations, proof of re-export, invoices, payment slips, and customs code documents. We help compile and review them all.
How long does the customs refund process take?
The process typically takes 30–60 days, depending on the complexity of the case and the responsiveness of customs authorities.
Is there a deadline to claim a customs refund?
Yes. Refunds on re-exported goods, for example, must usually be claimed within 6 months from the date of re-export. Timely action is crucial.
Can you help with rejected or previously failed refund applications?
Absolutely. We can review failed cases, identify what went wrong, and help resubmit with corrected documentation and better positioning.